Discogs - Marketplace Listings and Inventory Changes are Up to Date! – Incident details

All systems operational

Marketplace Listings and Inventory Changes are Up to Date!

Resolved
Degraded performance
Started 2 months agoLasted 7 days

Affected

Website

Operational from 11:45 PM to 11:46 PM, Degraded performance from 11:46 PM to 8:04 PM, Operational from 8:04 PM to 8:22 PM, Degraded performance from 8:22 PM to 11:27 PM, Operational from 11:27 PM to 3:02 PM, Degraded performance from 3:02 PM to 12:13 AM, Operational from 3:02 PM to 12:13 AM

Marketplace

Operational from 11:45 PM to 11:46 PM, Degraded performance from 11:46 PM to 8:04 PM, Operational from 8:04 PM to 8:22 PM, Degraded performance from 8:22 PM to 11:27 PM, Operational from 11:27 PM to 3:02 PM, Degraded performance from 3:02 PM to 12:13 AM

Inventory management

Operational from 11:45 PM to 11:46 PM, Degraded performance from 11:46 PM to 8:04 PM, Operational from 8:04 PM to 8:22 PM, Degraded performance from 8:22 PM to 11:27 PM, Operational from 11:27 PM to 3:02 PM, Degraded performance from 3:02 PM to 12:13 AM

Tools

Operational from 11:45 PM to 12:13 AM

Wantlist

Operational from 11:45 PM to 12:13 AM

Wantlister

Operational from 11:45 PM to 12:13 AM

Updates
  • Resolved
    Resolved

    A recent issue caused some inventory to appear delayed or “unavailable” in the marketplace.  What happened was the result of an unexpected issue during scheduled data maintenance in the back-end. The issue is fixed, and all listings are now live and visible!

    Thank you again to everyone who helped report and track the issue. Our team is here to make sure that collectors and sellers can enjoy the marketplace without disruption. We remain committed to earning your trust every day. 

  • Update
    Update

    We are still experiencing delays with inventory status updates and new items listed for sale. All of the data is intact, but the information is slow to update on the platform.

    We understand this impacts sellers greatly and we are working as hard as possible to get everything caught up. We appreciate your continued patience and understanding.

    If you are experiencing inventory issues, please submit a ticket to Discogs Support so our team can provide more information.

  • Update
    Update

    Wantlist filters (also known as Wantlister) are fully operational.

  • Update
    Update

    Inventory management and search are functioning as expected, with real-time updates occurring as soon as changes are made. We continue monitoring order statuses and Wantlister, which continue to see degraded performance.

  • Monitoring
    Monitoring

    We've implement a fix for both search and inventory management and are monitoring progress.

  • Resolved
    Resolved

    Wantlist data is now up-to-date. No data was lost during this issue. Work is continuing on refreshing inventory search and payments data.

  • Update
    Update
    We are continuing to work on a fix for this incident.
  • Identified
    Identified

    Our team is aware of issues with slow marketplace listings, order status updates, and Wantlist changes. We are on the case.

    What happened: Discogs ran into an unexpected issue with scheduled data maintenance on March 27. All of our data is secure but there is a delay in your experience on the platform.

    What you can do: You can keep listing items for sale, processing orders, and making changes to your Wantlist. Rest assured that all of the changes are being tracked – everything will just take a moment to show up.

    What we’re doing about it: We found the root issue and are working on a fix as quickly as possible. We will update this status page with the latest information 

    We appreciate your patience and understanding. Thank you to everyone who helped us identify and track these issues.

    Updated at 3:35 pm PST on Friday, March 28: All order statuses and refunds should be properly displayed by Tuesday, April 1st at 10 pm PT. If you export your data, such as Marketplace orders, the file will include all of the correct information.